34.1. Under no circumstances shall the Service Provider be liable for any delay, failure, loss of profits, trading opportunities, or other damages resulting directly or indirectly from events, forces, or causes beyond its reasonable control, including but not limited to:
a) Technical and system issues:
Platform disruptions including system errors, downtime, network issues, data problems, and capacity limitations
Integration failures with third-party services
Cybersecurity incidents or required security measures
b) Maintenance and Operations:
Scheduled or emergency maintenance
System upgrades and infrastructure changes
Security and performance updates
c) Workforce and Health Events:
Labor disputes or staff shortages
Health emergencies or pandemics affecting operations
Required workplace safety measures
d) External Factors:
Internet or power disruptions
Market volatility or extraordinary trading conditions
Regulatory changes or requirements
Natural disasters, civil unrest, or acts of war
Government actions or restrictions 34.2. The Client explicitly acknowledges and agrees that:
Electronic trading systems are inherently vulnerable to technical issues and interruptions.
The Service Provider makes no guarantees regarding system availability or uptime, trade execution speed or reliability, order matching or fulfillment, platform performance during high-volume periods, and continuous market data availability.
The Client should maintain alternative trading arrangements, regularly verify order status and positions, keep records of attempted transactions, and have contingency plans for system issues.
34.3. The Client acknowledges that the Service Provider's obligations under this agreement shall be suspended or excused to the extent that performance is prevented or delayed by any events or causes enumerated above, whether such events affect the Service Provider directly or indirectly through its third-party service providers, vendors, or partners.