Terms of Service
Last updated: 2024/09/12
21. DISPOSITION OF ASSETS IN CLOSED ACCOUNTS
21.1. Any remaining assets in a Client's account closed for reasons other than suspected or confirmed illegal activity shall be returned to the Client, subject to the provisions outlined in this section.
21.2. Prior to returning any balance, the Service Provider shall be entitled to deduct all fees, charges, and outstanding payments owed by the Client to the Service Provider or any affiliated entities.
21.3. The remaining balance, after settling all debts to the Service Provider and affiliated entities, shall be returned to the Client within five (5) working days from the date of account closure, subject to any legal or regulatory restrictions.
21.4. In cases where an account is closed due to:
  • Established fraud;
  • Violation of anti-money laundering and counter-terrorism financing laws;
  • Commission of financial crimes;
  • Violation of these Terms of Service;
  • Violation of other Platform rules and regulations; or
  • Any suspected illegal activity,
  • the Service Provider shall securely hold the remaining balance in the Client's account until a final determination is made by a court of competent jurisdiction or relevant regulatory authority.
    21.5. The Service Provider reserves the right to comply with any court orders, regulatory directives, or legal requirements regarding the disposition of assets in closed accounts.
    21.6. In the event that the Client cannot be contacted or fails to claim the remaining assets within a period of one (1) year from the date of account closure, the Service Provider shall handle such unclaimed assets in accordance with applicable laws and regulations.
    21.7. The Client acknowledges and agrees that the Service Provider shall not be liable for any loss of value or opportunity during the period in which assets are held pursuant to this section.
    21.8. The Service Provider shall maintain records of all transactions related to the disposition of assets in closed accounts for a period of ten (10) years or as required by applicable laws and regulations, whichever is longer.